Thursday, December 8, 2016


How has Service Learning changed me?


I think it is evident from reading my blogs throughout the last 3 semesters that providing health care services to those who are underserved and underprivileged is a priority for me.  I started with Service Learning 11 years ago and have continued my commitment. I have used myself as an example many times for justification of the betterment that one person, one encounter, can influence future opportunities.  From one Service Learning project 11 years ago I have brought about change in serving those in my community that are underserved ever since.  From that one chance Service Learning opportunity children have continued to benefit from interaction with nursing students, the Head Start organization benefits from having the students there to assist, nursing students at the basic nursing education level of LPN are expanding their self-awareness through their own Service Learning opportunities, and I have continued to commitment myself to service.  From the first time I realized how I could impact a child’s well-being through my commitment, I became more mindful of what an awesome opportunity that serving others has for everyone involved. 
 

 

STORY OF ENGAGMENT

I have again chosen to commit my Service Learning hours to lending my time, knowledge and skills to the underserved children of both the Head Start population in surrounding communities and to the UMOS (United Migrant Opportunity Services) childcare services.  Throughout my educational journeys at Regis University, during my MSN program and now the DNP program, I have been committed to this population.  So committed in fact that when I was first introduced to Service Learning at Regis in 2005 during my MSN program I integrated this concept into my own teaching curriculum while I was the administrator of Practical Nursing program.  It is still being implemented today.  I was so impacted from my time at Head Start that I utilized my SL opportunity to bring my students (at the time) into the Head Start environment during their clinical rotations.  Since 2005 I have been committed to serving the underserved and underprivileged children of my community.  When I began my practice as an Advanced Nurse Practitioner (APRN) I again incorporated the Ignatian Pedagogy into my professional practice and collaborated with Head Start to provide health screening services.  This commitment has since grown by the number of Head Start organizations throughout the surrounding communities that I visit at the beginning at each school year to offer my services.  It has also expanded into serving the UMOS population for the same purpose. 

Utilizing the DEAL (Detail, Examine, Articulate the Learning) Model to describe my experience begins with background on both organizations and my role in service, as well as my time spent at the Concordia Missouri Senior Center.  UMOS child development division meets the needs of seasonal and migrant farm-workers in the rural Missouri area by providing early care and educational services.  My role was donation of my expertise skills and knowledge in family practice to provide childhood health screenings to the children that attend the childhood care center. The children are brought by bus to one of the 4 clinic locations, at the request of the UMOS health care coordinator. My role in providing health screening services for this population is more expanded than what is provided to the children who attend Head Start.  Because these children are from a migrant population that travels (usually from Texas to Missouri and vice versa) during specific seasons of the year, there is more in depth screening needed.  These children are not only receiving health care screenings, but I am reviewing their immunization records and making recommendations on needed immunizations, lead and/or hemoglobin testing that is required by the UMOS organization and the state of Missouri.   All of these children were Hispanic and bi-lingual.  However, some of the very young children were only Spanish speaking and the staff, who is also bi-lingual, assisted in translation.  I completed 25 well child health assessments, including all components that a “well-child check” for that particular age would encompass.  I also made recommendations on any further health needs for each child, if there were any.  My role also involved assessing the child’s immunization status and determining what immunizations were still needed, as these were administered at a different time. 

Head Start is a national child development program for children from birth to age 5.  I assessed children from 2-6 years old, on multiple days, in 4 different communities, 58 children total, for a total of 32 hours between the 2 programs.  This program provides services to promote academic, social, and emotional development.  It provides nutritional services as well to income-eligible families.  The goal is to enhance the child's physical, social, emotional, and cognitive development.  I provided health screening assessments in accordance with the organizations and Missouri’s guidelines and policies. 

Another focus of my Service Learning this semester was donating my time and skills to the Concordia Community Senior Center offering blood pressure and glucose screenings.  This organization provides the citizens of the community with lunch each day for a small fee, and delivers meals as well to homebound senior citizens.  During the screenings I am able to offer advice on further medical treatment if needed, and provide a sense of reassurance to those that are being screened.  It is a wonderful opportunity to meet the people of the community and interact in their environment.

As I have referred to in my previous blogs, providing health promotion and prevention screenings is one of my favorite activities to do in the community as it gives those receiving the services an opportunity to ask questions and get information they need.  I am very grateful to work for an FQHC that believes in a mission of serving the underserved and underinsured.  For many of the pediatric population, especially the UMOS population, this may be one of the few times they receive health screenings or encounter a provider in what is perceived by the child as a “good” setting.  The UMOS population is unique as their culture does not prioritize health care. Working and providing for their families are top priority.  Many migrant workers will continue to work while sick, parents will not miss work to their child to health care provider, and they rely on the services of UMOS to care medically for their child as well.  I enjoy being in the childcare care setting where the children feel comfortable and I can accommodate that need to feel safe.  I am not giving a shot or causing pain.  This is an opportunity to influence the child positively to that “going to the doctor” is a good experience.  I received one of the biggest compliments from the Head Start Coordinator this semester when she thanked me over and over for not wearing a white coat.  She went on to describe how at ease the children felt when I came each year because I didn’t give them the perception of a “doctor” or someone that was going to cause them harm (as a child see’s it) from getting a shot or whatever experience they have previously had.  Remember that with this population, most do not receive screenings so going to the doctor means they “sick.”  She complimented me on my ability to communicate and interact with the children, allowing them to ask questions, play with equipment, and making this a positive and fun experience. 

 
This is one of my passions in my professional career; providing services to those who are underserved and underprivileged.  I am very grateful that I have such a unique opportunity to be employed by a health care organization that shares the same vision and passion for health care.  All of the children served come from low-income, many uninsured, and much underserved populations.  This may be the only time they ever see a medical provider.  Programs like Head Start and UMOS provide more than daycare, they provide nutrition and education to the children.  The staff at the child development centers are just as passionate about the care the children receive as I am about the medical care they receive. I will continue to participate in offering outreach services to my community.  I believe in the mission, values and goals of this organization and want to assist in all ways to continue to promote health care for all in the community.  I will continue to be a voice for those in my community, advocating for needs of the population.  Collaboration is the key to sustainability and success of this organization in its’ ability to continue to offer these free services. 

 

 

 

Wednesday, August 17, 2016

Service Learning Reflection


Service Learning is a social commitment to service those in the community that are of the vulnerable, underserved, and diverse population groups.  In my previous service learning experience I chose to commit my service learning time to the underserved children of the Head Start population.  While I am still providing health screenings to children, this time it is a different age group.  This semester the sports physical population ranged from ages 8-18, and the Senior Center population ranged from age 50 and over.   Providing health promotion and prevention screenings is one of my favorite activities to do in the community as it gives those receiving the services an opportunity to ask questions and get information they need.  I am very grateful to work for an FQHC that believes in a mission of serving the underserved and underinsured.  For many of the pediatric population, the sports physical is the only time they ever see a health care provider in a year.  This is a time for them, and their parents, to ask any and all questions that they want answers to.  I do take my time with each person that I encounter in each setting.  I do my best to be mindful of the situation and ask if they have any questions or concerns.  I want the patient to feel as comfortable as possible.  I also find that during these screenings, whether it is for an adolescent or with the geriatric population, it is perfect opportunity for health promotion and prevention in the particular age group.  I always bring along brochures and handout.  For example; during the sports physical screenings I have multiple adolescent females want to discuss birth control options.  Of course this isn’t the time to treat for that, but I do have handouts on various types and I teach promotion and prevention.  With the geriatric population I do a lot of teaching on low salt and diabetic diets.  I will have handouts for those who want to read them.

As far as the worst thing that happened during my service learning experience I honestly don’t have an answer for that.  I will say that it may have been more of a worst experience for a couple of the male patients who were having sports physical screenings for the first time.  This can be a very anxiety provoking exam for many young males, especially when it comes to the dreaded hernia exam.  I did have a couple of younger males get very anxious, but just explaining why a hernia exam is done, and making them feel as comfortable as I could did relieve their anxiety.  The best part was hearing “That wasn’t that bad” after the hernia exam was completed.  Just knowing that I did relieve their anxiety and they felt more comfortable with the entire exam process is a win for me.  Another best experience is when the parent thanks me for providing the exam at no cost, otherwise this would have been a financial burden on the family.  That makes outreach services worth the entire effort. 
 

Health Care Advocate

As an individual provider I will continue to participate in offering outreach services to my community.  I believe in the mission, values and goals of this organization and want to assist in all ways to continue to promote health care for all in the community.  I will continue to be a voice for those in my community, advocating for needs of the population.  Collaboration is the key to sustainability and success of this organization in its’ ability to continue to offer these free services. 

 

 

 

The DNP Role


 
In rural communities and providing health care services to the underserved populations, those leaders who are skilled and trained with the DNP degree are prepared to meet the needs of this population through leadership in community health centers, serving on interdisciplinary teams, advocating for the patient and for directing future policy initiatives.  With the passage of the Affordable Care Act (ACA) in 2010, health care model saw a transformation to preventative health care and primary health care (Lathrop & Hodnicki, 2014).  These evolving changes increased the need for APRNs and DNPs in all aspects of health care (Lathrop & Hodnicki, 2014).  As I complete each course I find myself more prepared to utilize my expertise knowledge and skills in both clinical practice and research to improve both patient and health care outcomes.  I possess improved clinical, leadership, organizational and economic skills and knowledge to have a positive impact on health care outcomes.  I am able to effectively work side by side with other health care professionals as a change agent in a continuously evolving health care environment.  I believe that I will only continue to improve upon my knowledge and skills the more that I am exposed to and work with an organization that is so compassionate about rural health care and providing quality health care to the medically underserved.  I believe that with my advanced knowledge and skill set that I will be able assist in the sustainability of this mission and contribute to positive outcomes.



Reference

Lathrop, B., & Hodnicki, D. R. (2014). The affordable care act: primary care and the doctor of nursing practice nurse. OJIN: The Online Journal of Issues in Nursing, 19(2).


Why is My Service Learning Experience Unique?


I chose to complete my service learning through the clinic where I am employed for one very important reason…My clinic’s mission is to increase access and quality of health care to the medically underserved.  This is who we are and what we do on a daily basis.  This community health clinic has a varied population of patients; neonates to elderly, acute to chronic care, fully insured to self-pay.  We provide multiple outreach services to 3 counties including primary care screenings, dental services, haircuts, mental health screenings, SNAP/EBT Enrollment, and Affordable Care Act/Medicare/Medicaid assistance, among others.
A little bit about the organization…The Health Care Coalition (HCC) of Lafayette County, dba Health Care Collaborative of Rural Missouri is a Missouri-based rural health network and a Federally Qualified Health Center located in Waverly, Missouri and is the umbrella organization for the Live Well Community Health Centers located in Lafayette, Carroll and Eastern Jackson County of Missouri.

The HCC has a mission to “Cultivate partnerships and deliver quality health care to strengthen rural communities”. The HCC is a rural health network, committed to improving the health status of underserved populations in its service area. The HCC was formally established in 2006, following a three-year period of the Network partners informally working together to address area health care needs, specifically to ensure that the health care needs of all citizens in our service area are met, particularly the needs of the under- and uninsured. The focus is to develop and implement programs that are responsive to documented health needs of county residents, with specific health status indicators as benchmarks for progress on addressing those needs. Since its inception, the HCC has developed into a comprehensive rural health network, with a wide variety of health, social services and community partners that provide health and wellness prevention and treatment programs for all citizens in our service area, and focused on the health care needs of low-income, under- and uninsured residents. The HCC’s strength lies in developing collaborative relationships, utilizing the strengths of individual organizations to develop programs and services that are larger than any one organization.
The mission, values and goals of HCC align with my professional goals as a rural health care provider.  I find that offering my time and services, outside of clinic time, is essential to improving the health care quality of my community.  Providing leadership within this organization to assist in collaboration efforts to ensure that services are provided to meet the needs of the community are imperative for health care promotion and prevention.  Providing free sport physicals at 4 clinic locations, among others, and going to the community Senior Center to provide glucose and blood pressure screening is one way that myself and the organization can strive to meet our mission.

Sunday, November 15, 2015

Service Learning Experience and Reflection


The UMOS population of children is much underserved and most do not receive the preventative or health promotional care they need because they are migrant. This is also challenging because many of the immunization records are missing, incomplete, or the previous state that the family came from may not require the same immunizations as Missouri.  I find this only to be a matter of educating the parent on what is required in Missouri and I did not have any problems.  It is a huge asset to the community and to this organization that the clinic I am part of, offers this free (or reduced price service, depending on insurance status) service once a year.  Being a part of this experience and having the ability to offer my skills and knowledge to help an underserved population is not only internally rewarding, but it makes me more culturally competent as 100% of the children I saw were Hispanic.  I am definitely more self-aware of how the Hispanic and migrant culture functions, and unfortunately how little emphasis is placed on healthcare.  The services that the clinic offers to this population, free of charge, demonstrate the ability to work towards becoming more socially just.  I am so proud to be a part of this continued collaborated effort.
 
The population of children from the Head Start programs are underserved as well, although these children are more likely to receive healthcare services than the UMOS population is because many of these children are Medicaid insured.  The challenge with receiving quality healthcare is financial in nature, transportation, money for medications, co-pays for office visits, and parental time off from work to take the child to the medical appointment.  These barriers are not the fault of the child, and the parent must make tough life choices to ensure that all life aspects are met for the child, even if it means no yearly well child exams.  This is the purpose and commitment that both my clinic and Head Start have made to the children, to provide the health screenings and preventative exams.  I believe that in providing services to assist children and their families that truly need our services to maintain a healthy and happy lifestyle.  I am assisting in providing social justice for this population to ensure that these children have the same medical advantages as other children their age do.  When a child is healthy they can grow and learn appropriately.  I will continue to provide these services as long as I am a part of such a wonderful primary care clinic that believes in the same mission and vision that I do; providing medical care to all in need. 

Background on the Head Start and UMOS Programs

UMOS child development division meets the needs of seasonal and migrant farm-workers in the rural Missouri area by providing early care and educational services.  My role was donation of my expertise skills and knowledge in family practice to provide childhood health screenings to the children that attend the childhood care center.  All of these children were Hispanic and bi-lingual.  However, some of the very young children were only Spanish speaking and the staff, who is also bi-lingual, assisted in translation.  I completed 15 well child health assessments at the child care center, including all components that a “well-child check” for that particular age would encompass.  I also made recommendations on any further health needs for each child, if there were any.  My role also involved assessing the child’s immunization status and determining what immunizations were still needed, as these were administered at a different time.  UMOS

On a side note...the day that I did Health exams, the Dentist also did dental screenings.  He has blonde hair and has a light complexion, I have dark hair and a dark complexion.  The children were very comfortable with me and laughed a lot and told me I looked like Doc McStuffin's or Dora the Explorer!!!  Of course I sang to them Doc McStuffin's songs and Dora songs, which they thought were hilarious!  It's just another way to make the children feel comfortable with you and gain their trust.  They were not as comfortable with him and the anxiety showed through tears and need of staff to be right with them.  I found it interesting the connection I had with this group of children because of physical features. 

Head Start is a national child development program for children from birth to age 5.  I assessed children from 2-6 years old, on 3 different days, in 3 different communities, 50 children total, for a total of 20 hours.  Another provider also completed assessments on approximately 50 children as well.  This program provides services to promote academic, social, and emotional development.  It provides nutritional services as well to income-eligible families.  The goal is to enhance the child's physical, social, emotional, and cognitive development.  In home assessments and services are also provided to help enable parents to be better caregivers and teachers to the children, while assisting parents to meet their own goals, including economic dependence.  Head Start is funded by the US Congress and administered through the DHSS.  It serves more than 18 million children and their families (Missouri head start association, 2015). Missouri Head Start